This is an important message from Aqua sent 04-22-2022 to customers in the Rambling Ridge system. Aqua customers are experiencing periods of low pressure and outages in the distribution system due to an emergency repair. Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system. 

 Once your water service is restored, we suggest that as a precaution, you boil water or use bottled water for human consumption (including drinking, making ice, brushing teeth and food preparation). Vigorous boiling for one (1) minute kills disease-causing organisms that may be present in the water.  This advisory does not mean that the water is contaminated; this advisory is being issued only as a precautionary measure. Customers are strongly encouraged to conserve water whenever possible.

 After Aqua makes repairs, we will collect a water sample and send it to a drinking water laboratory for tests. As soon we receive satisfactory test results, Aqua will contact you to lift this advisory. This process typically takes 24-48 hours after water service is restored. 

Please monitor our webpage on system pressure advisories for an estimated time work will be completed and water service restored: https://www.aquaamerica.com/customer-service-center/service-disruptions.aspx

We apologize for this inconvenience and appreciate your cooperation. If you have any questions, please call Aqua toll free at 877.987.2782.